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Terms of Use

Hello! Welcome to the website  (“the Site”). These terms of use, along with any additional policies and terms (if applicable) found on the Site, govern the terms under which we provide you access to and use of the Site, services, and applications, including our mobile application (collectively referred to as the “Services”). You can review all the policies and additional terms here: (“Legal Documents”). These Legal Documents are incorporated by reference into these terms of use.

By accessing, registering, or continuing to use the Services or access them, you agree to comply with these terms of use and the Legal Documents immediately.

These terms of use and Legal Documents are subject to modification by us at any time. Your continued use of the Site after any changes are posted will signify your agreement to these modified terms of use and Legal Documents.

About the Site

This Site is an e-commerce platform that allows users, including businesses, to display and sell products, and enables companies and individuals to purchase a variety of products.

We reserve the right to introduce new services and update or withdraw any of the Services, at our sole discretion and without any liability.

Registration Requirements

You are eligible to register as a buyer or seller and avail the Services if you meet the following eligibility criteria:

For Buyers:

You must be of legal age to make purchases of products in your country of residence.

You must be able to provide an address in the United Arab Emirates, the Kingdom of Saudi Arabia, or the Arab Republic of Egypt (“Egypt”) for product delivery.

For Sellers:

You must have a registered business in accordance with the laws of your country.

You must have a valid commercial license.

You can provide proof of authorization of individuals registering on the Site or using it.

Provide identity proof of the authorized person.

Provide supporting banking information.

You acknowledge and agree that certain additional requirements may apply to certain categories of products.

To register on the Site, you will need to provide certain information, and your registration will not be accepted if the necessary information is not provided to us. We reserve the right to refuse any registration without giving any reasons. We also have the right to perform necessary verification procedures to confirm your identity and registration requirements.

Once successfully registered, your registration will continue indefinitely, subject to the possibility of suspension or cancellation as per Section 6 of these terms of use.

Your Obligations

By using or accessing the Services, you agree to the following:

  • You are responsible for maintaining confidentiality and restricting access to your account and its use and password and agree to accept responsibility for all activities that occur under your account and password.
  • You agree to notify us immediately of any unauthorized use of your password or account or any other breach of secure use standards of the Site.
  • Provide complete, truthful, accurate, and current information about yourself and your use of the Services as required by us.
  • Do not disclose to third parties (except as required or specified by us) any user information provided to you.
  • Collaborating with our outgoing requests to obtain additional information regarding your eligibility and use of our services.

When using or accessing the services, you agree that you will not do the following:

Publish, insert, or upload any inappropriate or prohibited content or materials on our website, including:

  • Morally or religiously inappropriate content or materials in any form.
  • Content or materials that are not in accordance with local law, Islamic law, rules, ethics, values, customs, and traditions.
  • Content or materials that may threaten national security.
  • Content or materials related to gambling.
  • Securities, including stocks, bonds, debentures, or any other securities or assets.
  • Live or dead creatures and/or any part of any animal preserved or kept by any means, either industrial or natural.
  • Any weapons.
  • Alcohol, tobacco products, drugs, mind-altering substances, sedatives, intoxicants of any kind, and medical drugs.
  • Materials that, to your knowledge, are defective, counterfeit, damaged, misleading, or may cause harm when used normally for the benefit of another user of the site or their health.
  • Non-transferable vouchers.
  • Chemicals.
  • Publishing materials for which you are not authorized to share or insert the link.
  • Publishing fake or stolen materials.
  • Violating the law circumventing it, or violating any of our rights, systems, policies, or decisions related to your account status.
  • Using the services if you no longer meet the eligibility criteria or are unable to enter into legally binding contracts or if your account has been temporarily or indefinitely suspended.
  • Failure to pay for the products you have purchased unless there is a legal reason supporting it in any of our policies.
  • Failure to deliver the products you have sold (if applicable) unless there is a legal reason supporting your position and mentioned in any of our policies.
  • Use the contact information provided to you during the transaction on the site to attempt to increase your sales outside the site or through other sites.
  • Manipulating the price of any of the products.
  • Interfering with the listings of other users.
  • Taking any action that may diminish the rating of the site and rating systems.
  • Publishing false, inaccurate, misleading, defamatory, or similar content.
  • Transferring your account to another party without obtaining prior written consent from us.
  • Publishing unwanted emails or correspondence or similar.
  • Publishing viruses or any other technology that may harm our services or the interests and properties of other users.


The infringement of laws pertaining to copyright, trademarks, patents, ethics, advertising, database rights, and/or any intellectual property rights (collectively referred to as “Intellectual Property Rights”) related to us or licensed to us.

Any infringement of third-party intellectual property rights.

Collecting user information without their consent.

Or circumventing any of the technical procedures we follow to provide the services.


Intellectual Property Rights

Except for the rights explicitly granted under these terms of use:

  • All content on the website falls within our proprietary rights or the proprietary rights of our licensors, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software. We (or our licensors, as applicable) retain all our rights, ownership, and interests in the website and services, including but not limited to all intellectual property rights as outlined in these terms of use.
  • Additionally, all rights, ownership, and interests in any information, materials, or other content that you provide through your use of the services, in addition to any of your intellectual property rights outlined in these terms of use, will become our property.

You agree that you are not allowed to use our trademarks without prior written consent.

All rights not expressly granted to you in these terms of use are reserved to us or our licensors.

Warranties, Representations, and Undertakings

You guarantee, represent, and acknowledge the following:

  • Full compliance with applicable laws, regulations, and rules, including but not limited to compliance with privacy laws and content regulations.
  • You have full authority to enter into and perform according to these terms of use, and your compliance with these terms of use does not conflict with:
  • Any laws, rules, regulations, or government guidelines that apply to you.
  • Any other agreements in which you are a party or obligated to comply with.
  • If you create or use an account on behalf of a company, you are authorized to act on behalf of that company, and you guarantee its compliance with these terms of use. This account is considered the property of that company and under its management.
  • You own or are authorized to grant the rights and licenses granted to us under these terms of use.
  • Any content you submit as part of your use of the services and any products you list do not violate the rights of others anywhere in the world, including but not limited to any intellectual property rights (whether registered or not).


According to section 5-1, the services are provided to you “as is” without warranties, representations, or guarantees. We disclaim all warranties, representations, or guarantees in all forms, whether express or implied, including but not limited to all warranties, representations, or guarantees regarding the fitness of the content for commercial purposes, suitability for a specific or general purpose, non-infringement, or violation of any rights, or that our services are secure or free from defects or will operate without any disruptions or will be provided in a timely manner or in general.


Furthermore, while we strive for accuracy to the best of our ability, we do not guarantee that the product specifications or any other content of any service is accurate, complete, reliable, up-to-date, or error-free. Additionally, as a buyer, you agree that we are not responsible for reviewing or testing the listings or content of the services provided by us or third parties, and you will not hold us responsible for any errors or inaccuracies. As a seller, you are responsible for reviewing the accuracy of the content in your listings, and you will not hold us or the content providers/creators responsible for any errors or inaccuracies.


Responsibility and Compensation

These terms of use do not limit or exempt any party from responsibility for:

  • Fraud, including misrepresentation, is committed by that party.
  • Death or personal injury resulting from the negligence of that party.
  • Any other liabilities that cannot be limited or exempted under applicable law.

According to clause 5-1, in no event will we, our parent company, subsidiaries, affiliated companies, directors, officers, agents, employees, suppliers, subcontractors, or licensors – whether based on contract, tort, negligence, or breach of these terms of use – be liable for any special claims, loss of profits, loss of data or information, business interruption, financial loss, or any special, indirect, or incidental damages, even if we or our subsidiaries, directors, officers, agents, employees, licensors, suppliers, or subcontractors have been notified of the possibility of such damages.

In addition to the extent permitted by applicable law, we (including the parent company, subsidiaries, affiliated companies, directors, officers, agents, employees, suppliers, subcontractors, or licensors) shall not be liable, and you acknowledge that you will not hold us responsible, for any direct or indirect damages resulting from:

  • The content or other information provided by you when using the services.
  • Your use of the services or inability to use them.
  • Pricing, shipping, coordination, or any guidance provided by us.
  • Delay or interruption in providing the services.
  • Viruses or other harmful software are encountered through accessing the services.
  • Errors, malfunctions, or inaccuracies in the services.
  • Damage to your device through the use of products sold on the website or through our services.
  • Content, actions, or inactions of non-users of our services.
  • Feedback or any other actions we take related to your use of the services.
  • The time period in which your listings appear in search results or their visibility.
  • You need to modify practices, content, behavior, or your loss or inability to conduct business as a result of changes to these terms of use.

According to clause 5-1, if clauses 5-2 or 5-3 are found to be unenforceable or inapplicable for any reason, our total obligations, including those of the parent company, subsidiaries, affiliates, directors, officers, agents, employees, suppliers, subcontractors, or licensors, towards you, whether arising from contract, negligence, or breach of any legal duty or otherwise related to or arising from these terms of use, shall be limited to, at most, the lesser of:

  • The price at which the product was sold on the website and the original shipping prices.
  • The amount of disputed fees, provided that the total value of the fees paid to us during the twelve (12) months preceding the event giving rise to the liability does not exceed:
  • Three hundred (300) Egyptian pounds.

Agreement to Indemnify and Release:

You agree to indemnify and release us, including our parent company, subsidiaries, affiliated companies, directors, officers, agents, employees, suppliers, subcontractors, and licensors, from and against any claims, losses, damages, expenses (including legal fees and attorney fees), arising from:

Any claims or demands made by third parties resulting from your use of the services.

Violation of any provisions in these terms of use, including but not limited to any warranties, representations, or assurances.

Violation of any applicable laws, including but not limited to data protection laws or anti-spam laws.

The way you use our services, including but not limited to the content you post, the products you list, or your trademarks that infringe on any intellectual property rights of third parties or contain defamation, slander, libel, or violation of any other rights (including privacy rights) of others, including users of other websites.

Suspension, Termination, or Cancellation:

Without prejudice to any of our rights or liabilities towards you, we reserve the right to limit, suspend, or withdraw your access or use of the services, cancel any orders for products, and/or delete content provided by you at our own discretion. Any amounts paid and received by us in relation to canceled orders will be refunded.


Reporting Violations of Terms of Use:

We are committed to ensuring that the products and content on the website comply with these terms of use. If you come across any content that does not comply with these terms, please notify us, and we will investigate the matter.

Power Shop Affiliates and Additional Services:

Power Shop for E-commerce or its affiliated companies (“Power Shop Affiliates”) may provide you with website features, products, and other services when you use or subscribe as a buyer and/or seller on the website. “Affiliate” means, with respect to a particular person, any company that is directly or indirectly controlled by or under common control with that person.

To enhance your experience on the website and with Power Shop Affiliates, you agree that we may create additional services, features, and/or accounts on your behalf using the information you provide to us on the website.

General provisions:

  • Applicable law: These terms of use and any related non-contractual rights or obligations shall be governed, interpreted, and enforced in accordance with the laws of the Arab Republic of Egypt.
  • Dispute resolution: If you have any issues with our services, please contact us. We will do our best to resolve the problem you are facing as soon as possible. Any disputes or disagreements relating to these terms of use, including any related non-contractual rights or obligations, shall be settled through the courts of the Arab Republic of Egypt.
  • Rights of third parties: A person who is not party to these terms of use has no right to enforce any of its provisions.
  • Relationship of the parties: Nothing in these terms of use or its interpretation shall be construed as creating a partnership, agency, or joint venture between the parties, but it is understood and clear that all parties to the agreement are independent entities.
  • Additional assurances: The parties shall take necessary actions or arrangements, including but not limited to assisting each party in compliance with applicable laws, to enforce these terms of use and ensure their implementation.
  • Waiver: These terms of use ensure the benefit of the parties and their respective successors and assigns. You agree not to waive or transfer these terms of use or any of your rights or obligations related to these terms of use, whether directly or indirectly, without obtaining prior written consent from us.
  • Entire agreement: These terms of use and the referenced or included documents represent the entire agreement between the parties regarding the subject matter of the agreement and supersede all prior written or oral agreements, declarations, or negotiations related to the subject matter. Except as specifically stated in these terms of use and the referenced or included documents, there are no conditions, representations, warranties, commitments, or agreements between the parties, whether direct, indirect, collective, explicit, or implied.
  • Amendments: No amendments to these terms of use or any additions or supplements are allowed. We reserve the right to make any amendments, changes, additions, or supplements to these terms of use at any time or from time to time We will publish the current version of the terms of use on the website, and they will take effect upon publication on the website or as specified by us as the “effective date” (if applicable). Your continued use of the services after any changes will be considered your agreement to comply with the modified terms of use.
  • Severability: If any provision of these terms of use is deemed invalid by any competent court or is unlawful or unenforceable, that particular provision shall be deemed severed from these terms of use, and the remaining terms and provisions shall continue to be valid and enforceable to the fullest extent permitted by law, without any adverse impact on the legal and economic substance of the transactions conducted under these terms.
  • Force Majeure: No party shall be liable for any loss, damage, delay, or failure to perform resulting from acts beyond its control, whether such act could have been anticipated (such as acts of God, actions by any government, federal, local or regulatory authority, or contractors or subcontractors, or any third-party suppliers of goods or services to us, labor disruptions, complete power outage, economic boycott).
  • No Waiver: The waiver of any provision of these terms of use shall not be construed as a waiver of any other provisions (similar or dissimilar), nor shall any other waiver constitute a continuing waiver of the relevant provisions, unless expressly stated in writing.
  • Communication: You can reach us via email, our social media accounts, live chat on the website, or by contacting our call center at 800-3-8888 (in the United Arab Emirates), 210-60-11-800 (in the Kingdom of Saudi Arabia), or 16358 (in the Arab Republic of Egypt).
  • Survival: All provisions that are stated to survive or are inherently intended to survive the termination shall remain in full force and effect after the termination or suspension of your membership on the website.

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